Privacy Policy

Effective Date: [12-12-2024] 1. Introduction At Radhatech Inc., we value and respect your privacy. Protecting your personal information is a priority, and we are committed to safeguarding it through our adherence to strict privacy practices. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights in relation to your data. By using our website and services, you consent to the practices described in this Privacy Policy. This Privacy Policy applies to anyone who accesses or uses our website, www.radhatechinc.com, or engages with our products and services, including customers, event participants, partners, and website visitors. It describes how we collect, use, and protect your personal information in the course of providing our photography and videography services, equipment sales, rentals, and related services. We encourage you to review this policy carefully to understand how we handle your personal information. If you do not agree with the terms of this Privacy Policy, please do not use our services. 2. Information We Collect Radhatech Inc. collects two main types of information from users: personal information and non-personal information. Below is a breakdown of the types of data we collect: Personal Information Personal information is data that can be used to identify you as an individual. We collect this information when you register an account, place an order, contact us, or participate in any other activities on our website. Examples of personal information include: Name: Your full name. Contact Details: Email address, phone number, mailing address. Billing Information: Credit card or debit card details, billing address, and payment information. Event Details: If you book our photography or videography services, we collect details such as the event date, venue, type of event, and any other specifics necessary to provide our services. Non-Personal Information Non-personal information refers to data that cannot be used to identify you directly but helps us improve our services. This type of data includes: Usage Data: Information about how you interact with our website, such as pages visited, links clicked, and the time spent on each page. Cookies: Small text files stored on your device to track browsing behavior and enhance your website experience (see section on Cookies below). Device Information: Details about the device you use to access our website, including device type, operating system, browser type, and browser version. IP Address: The unique identifier assigned to your device when accessing the internet. Payment Data To process payments for services or products you purchase, we collect financial information necessary for the transaction. This includes: Credit/Debit Card Details: Card number, expiration date, CVV code. Bank Account Information: If you use direct bank transfer or other payment methods, your bank account details are collected. We use secure third-party payment gateways to handle all transactions and store your payment data securely. 3. How We Use Your Information We use the information we collect from you for several important purposes, including but not limited to: To Provide Our Services We use your personal and event-specific details to fulfill the services you request from us, including: Photography and Videography: We use the information provided to ensure we deliver the requested services, including event-specific requirements, locations, and equipment. Product Sales and Rentals: We process orders for products or equipment, manage inventory, and deliver purchased or rented items. Event Bookings: We use your contact and event details to schedule and confirm services for your events. For Communication To enhance your experience and ensure effective communication, we use your contact information for the following purposes: Customer Service: We may reach out to you with updates regarding your order or service, respond to your inquiries, or assist with any support you may need. Promotional Emails: With your consent, we may send you marketing communications, promotional offers, or newsletters about new services, discounts, or events. Order Confirmations: We use your email or phone number to confirm orders, provide invoices, and send updates regarding the status of your orders or bookings. For Improving Our Services Your non-personal information helps us understand user behavior and preferences, enabling us to improve and personalize the website and services. We use data analytics tools to gather insights and refine our offerings: Data Analytics: We analyze usage data to optimize our website’s functionality and performance, making it more user-friendly and intuitive. User Behavior: Tracking user interactions helps us improve our services and tailor our marketing campaigns to suit customer preferences. For Legal Compliance We are committed to complying with applicable laws and regulations, and we may use your information for legal purposes such as: Responding to Legal Requests: If required by law, we may disclose your personal information to comply with legal obligations, such as responding to subpoenas or regulatory requests. Dispute Resolution: In the event of a dispute, we may use the information to resolve conflicts or defend against claims. 4. How We Protect Your Information Protecting your personal data is a top priority for Radhatech Inc. We implement a variety of security measures to ensure that your information remains safe and secure. These measures include: Data Encryption To protect sensitive information during transmission, we use industry-standard Secure Socket Layer (SSL) encryption. SSL encryption ensures that your personal and payment information is securely transmitted over the internet, preventing unauthorized access. Access Control Access to your personal data is restricted to only those employees, contractors, or third-party service providers who need access to perform their job functions. We implement access control systems to limit access to your data to authorized personnel only. Third-Party Service Providers We work with trusted third-party partners to process payments, handle shipping, and provide customer support. These third parties are bound by strict confidentiality agreements and must comply with data protection laws. We ensure that all third-party service providers adhere to high security standards. Payment Processing: We use reputable payment processors to securely handle all payment transactions. Shipping Services: For product deliveries, we share your contact information and shipping address with third-party shipping providers. 5. Cookies and Tracking Technologies Our website uses cookies and other tracking technologies to enhance your user experience and provide a more personalized service. What are Cookies? Cookies are small text files stored on your device that help us track website usage, remember preferences, and improve functionality. There are different types of cookies: Session Cookies: These cookies are temporary and are deleted once you close your browser. They help us remember your preferences during your visit. Persistent Cookies: These cookies remain on your device for a set period, even after you close your browser. They help us remember your preferences for future visits. Third-Party Cookies: We may allow trusted third parties to place cookies on our website to help with analytics, advertising, and user behavior tracking. How We Use Cookies Cookies help us: Track your browsing behavior and improve website navigation. Remember your preferences and settings to enhance your user experience. Provide you with personalized content and advertisements. Managing Cookie Preferences You have the option to control or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website, and some features may not work as intended. 6. Data Sharing and Disclosure We may share your personal information with third parties in certain situations, including: Third-Party Sharing Payment Processing: To process payments, we share your payment details with trusted payment gateways and financial institutions. Shipping: We share your shipping address and contact details with third-party logistics providers to fulfill product orders. Legal Requirements We may be required to disclose your personal data to comply with legal obligations, such as: Responding to subpoenas or court orders. Investigating and preventing fraud or illegal activities. Complying with regulatory or governmental requests. Business Transfers In the event that Radhatech Inc. is involved in a merger, acquisition, or sale of assets, your data may be transferred to the new owner or entity as part of the transaction. 7. User Rights You have certain rights over your personal information under applicable privacy laws. These rights include: Access to Information You can request a copy of the personal data we hold about you. We will provide this information within a reasonable timeframe and at no cost, except in cases of excessive requests. Correction and Deletion If you believe that any of your personal information is incorrect or incomplete, you can request corrections. You may also request to delete your personal data, subject to any legal obligations or legitimate business interests. Opting Out of Marketing If you no longer wish to receive marketing communications from us, you can opt out at any time by following the unsubscribe link provided in promotional emails or by contacting us directly. 8. International Data Transfers If you are located outside India, please be aware that your data may be transferred to, stored, and processed in India or other countries where we operate. We take steps to ensure that your data is handled securely and in compliance with applicable laws. 9. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After the retention period expires, we will securely delete or anonymize your data. If you wish to request the deletion of your personal data before the retention period ends, you can contact us, and we will process your request in accordance with applicable laws. 10. Children’s Privacy Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete that information. 11. Changes to Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised policy on this page with an updated effective date. 12. Contact Us If you have any questions or concerns about how we collect, use, or protect your personal data, please contact us at:

Email: info@radhatechinc.com
Phone: +91 8880088806
Address: Radhatech Inc, No:861, 2nd floor, Sri Sai Complex, opposite Doctor MC Modi Hospital Road, 2nd Stage, Rajajinagar, Bengaluru, Karnataka, India - 560086